Bayside Community Information and Support Services (BayCISS)

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BayCISS is a not for profit organisation supporting community members in Kingston and Bayside in times of need. BayCISS is primarily a volunteer organisation providing support, advocacy and information for all community members.

BayCISS is a drop in service providing assistance to members of the community in times of need or crisis.  We provide a safe, non-judgemental, impartial and supportive environment for people to come for assistance.  Forms of assistance available include food, bills and budget assistance, legal advice, tax help, family counselling, occasional child care and neighbourhood house programs, casework, NILS applications, education support program and information and advocacy.

Our friendly volunteers will meet with you to discuss your situation and work with you to come up with ways we can assist.  If we are unable to assist, we can provide referrals to other services or advocacy on your behalf.  We can also provide information to assist with your needs.

Don't forget to bring your health care card when you visit.


Opening Hours

From Wednesday 1 August, our office hours will be 10am to 4pm each week day.


BayCISS Office, 12 Katoomba Street, Hampton East 3188 View Map

Google Map

Local Transport

Train to Morrabbin station, various bus services.

Other Locations

Castlefield Community Centre
505 Bluff Road, Hampton 3188

Postal Address

12 Katoomba Street, Hampton East


Ramp entryAccessible parkingGood lighting, well-lit space Accessible car parking spaces 1
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