Community Information Volunteer

Long term

Bayside Community Information & Support Service Inc. (BayCISS) is a community based volunteer organisation established to provide supports for low income and vulnerable members of our community.

Our agency provides a drop in service to access information, advocacy, referrals, emergency relief, casework, family counselling, budget and bill assistance, legal advice, Tax Help, NILS applications and travel assistance to members of the community during times of need.

We pride ourselves on the wonderful work we do whilst operating in a non-judgemental, accessible, flexible and collaborative manner.

The Community Information Worker is a trained volunteer working with our service users to provide assistance in a caring, confidential and impartial manner whilst respecting the individuals right to make their own choices and decisions.

The role is suitable for Social Work students in their second or third year needing practical work experience; recently retired professionals; anyone wanting to give back to the community; those who are empathetic, patient and good listeners; or anyone with a spare few hours a week or fortnight and willing to learn some new skills.

We currently have vacancies for the following priority shifts: Tuesday and Thursday mornings from 9.30am to 1.00pm

If you this sounds like a role you may be interested in, contact the Manager today!

Phone: 03 9555 9910 or


Role Requirements

  • Attendance at training
  • Police Check
  • Working with Children Check

Interested In

  • Charities & welfare
  • Community centres, neighbourhood houses & activity hubs
  • Families & children
  • Health & wellbeing
  • Older people
  • People with disabilities
  • Safety & emergency services
  • Support services & emergency relief
  • Women
  • Young people


BayCISS, 12 Katoomba Street, Hampton East 3188 View Map

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Local Transport

Close to Moorabbin station, various bus services nearby


Ramp entryAccessible parkingGood lighting, well-lit space Accessible car parking spaces 1

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