Reception/Front Office Volunteer

1. Customer Service - assist with over the counter enquiries.
2. Answer telephone queries regarding courses and current events at Sandybeach Centre.
3. Provide clear and relevant communication, verbal and written to external and internal clients.
4. Maintain personal privacy and confidentiality for all clients.
5. Enrol students in to relevant courses and activities.
6. Process payments and issue appropriate receipts.
7. Complete assigned work as requested by the reception staff of the day.
8. Total daily takings and print appropriate reports for banking.
9. Carry out general administrative duties such as filing, photocopying, shredding, updating records.
10. Maintain a standard of tidiness at the front office and the foyer area.

Skills Required: 

• Computer skills (including Word and Excel)
• Excellent telephone manner
• Excellent interpersonal skills
• Ability to work in a people-oriented environment
• Attention to detail
• Ability to be well organised and prioritise tasks
• Calm disposition and patience
• Ability to take direction
• Positive attitude
• Willingness to learn

Training:   Orientation to Sandybeach Centre.  Volunteers receive on the job training from staff and the opportunity to attend workshops where applicable.

Background Checks Required: